Deluxe King Room
- 1 King-size bed
- Air conditioning
Hotel · Los Angeles · California
Best Western Plus Carriage Inn
A 4-star hotel on Sepulveda Boulevard, about 3.3 km from Westfield Fashion Square, with a strong guest rating of 8.1 from over 1,500 reviews.
- High guest rating: 8.1 out of 10
- Free shuttle service to explore the city
- Outdoor pool and jacuzzi for relaxation
8.1
Great
1582 reviews
Booking.com 8.1 · 1582 reviews
About
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn sits on Sepulveda Boulevard, roughly 3.3 km from Westfield Fashion Square. Guests arrive to a 24-hour reception, express check-in/out, and a lift that reaches all floors. The property is non-smoking throughout, and parking is available on site, with an electric vehicle charging station for those who drive electric.
Rooms come with air conditioning, tea and coffee facilities, and some include a mini fridge and flat-screen TV. The hotel offers a restaurant, a bar/lounge, and a coffee shop, plus an outdoor pool with sun loungers and a jacuzzi. For business travellers, there's a business centre and meeting facilities. A free shuttle service is provided, and pets are allowed in designated rooms.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Clean and renovated rooms — Guests consistently highlight the cleanliness and recent renovations in both rooms and bathrooms. The property's Rooms score of 8.6 reflects this.
- Friendly and helpful staff — The staff receive frequent praise for being welcoming and efficient, especially at the front desk. The Staff rating of 8.7 is among the hotel's highest scores.
- Convenient location for exploring LA — The hotel is close to the motorway, making it easy to drive to Universal Studios and Hollywood. The area's average rating is 7.9, and guests note easy access to city destinations.
- Good value for money — With a Value rating of 8.2 and a starting price of £230 per night, guests feel the hotel offers a fair deal for the quality and services provided.
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Worth weighing
3 to weigh- Comfort score is notably lower — While guests enjoy the rooms, the Comfort rating of 5.3 is a clear outlier — the lowest across all categories. This may signal noise or bedding issues for some.
- Facilities could be more consistent — The Facilities rating of 7.1 is below the hotel's general score. While the pool and jacuzzi exist, some guests may find them dated or less impressive than expected.
- Dining gets mixed reviews — The Dining rating of 8.1 is solid, but not as high as rooms or staff. Some guests may prefer to eat at the adjacent Denny's rather than the hotel restaurant.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
King Suite Bath Tub Mobility Access
- 1 King-size bed and 1 Sofa bed
- Air conditioning
King Room Bath Tub Disability Access or Non-Smoking
- 1 King-size bed
- Air conditioning
Queen Room Two Queen Beds
- 2 King Size Beds
- Air conditioning
King Room Pet-Friendly
- 1 King-size bed
- Air conditioning
King Suite
- 1 King-size bed
- Air conditioning
Queen Room Two Queen Beds Pet-friendly
- 2 King Size Beds
- Air conditioning
King Room
- 1 King-size bed
- Air conditioning
King Room Roll Shower Disability Access
- 1 King-size bed
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Essential
- Wi-Fi
- Air conditioning
- Heating
- Parking
- Electric vehicle charging station
- 24-hour reception
- Lift
- Key card access
- Safe deposit box
- No smoking on site
Food & Drink
- Restaurant
- Bar/ Lounge area
- Coffee shop
- Vending machines
- Special diet menus
- Children's menu
- Welcome drink
- Tea and coffee facilities
Services
- Free shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Express check-in/ -out
- Luggage storage
- ATM/Cash machine
Recreation
- Outdoor swimming pool
- Jacuzzi
- Sun loungers
- Sun terrace
- Beach umbrellas
- Fitness centre
- Diving
- Snorkelling
- Hiking
- Cycling
- Golf course
- Fishing
Accessibility & Family
- Rooms/ Facilities for disabled
- Cots
- Pets allowed
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.1/10 from 1,582 reviews
Booking.com · 8.1 · 1582 reviews
8.1Verified guest“The included breakfast was quick and convenient.”
8.1Verified guest“The rooms and bathrooms have been freshly renovated.”
8.1Verified guest“Well-kept property with excellent front desk staff. The queen room had a great bed. They take safety seriously — there's a safe in the room.”
8.1Verified guest“We dined at a good restaurant nearby, which was handy for breakfast.”
8.1Verified guest“Spotlessly clean, very friendly staff. Denny's next door for meals. The pool looked great, though we didn't get a chance to use it.”
8.1Verified guest“Rooms are fine, reasonably clean, and parking is well-organised.”
04 — Location
Getting around Los Angeles
The property sits in Los Angeles.
Westfield Fashion Square: The hotel is about 3.3 km from Westfield Fashion Square, a shopping centre with a mix of stores and dining options.
Universal Studios Hollywood: Guests mention that Universal Studios is easy to reach by car from the hotel, making it a convenient option for theme park visitors.
Hollywood Walk of Fame: The Walk of Fame is another popular destination that guests have visited from the hotel, accessible by a short drive.
5525 Sepulveda Boulevard, Los Angeles, California, 91411-3438, United States
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 178 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available?
Yes, parking is available on site, and there is also an electric vehicle charging station.
Are pets allowed?
Yes, pets are allowed. There are specific pet-friendly room types, such as the King Room Pet-Friendly and Queen Room Two Queen Beds Pet-Friendly.
Does the hotel offer a free shuttle?
Yes, the hotel provides a free shuttle service for guests.
What dining options are available?
The hotel has a restaurant, a bar/lounge, a coffee shop, and vending machines. Guests also mention the Denny's next door.
Is there a pool?
Yes, there is an outdoor swimming pool with sun loungers, plus a jacuzzi and a sun terrace.
The bottom line
Best Western Plus Carriage Inn is a reliable choice for travellers who prioritise clean, renovated rooms and genuinely friendly staff over luxury frills. Its strong guest ratings and location near major attractions make it a practical base for exploring Los Angeles.
8.1Based on 1,582 guest reviews and a rating of 8.1.
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